Returns & Exchanges

RETURNS & EXCHANGES

If you are not completely satisfied with your purchase, return the item/items to us in their original condition within 10 days of receipt. We will issue a full refund or exchange the item for a different size/color if preferred after we receive the item/items. 

After we receive the item/items, your refund will be processed, and a credit will be applied to your original method of payment, within 14 days.

Please Note:
• All items must have their original tags attached and be unworn and unwashed.
• Items covered in human or pet hair will not be accepted.
• Items with distinct odors or have stains will not be accepted.
• 
We do not cover shipping costs for returns/exchanges at this time.
• If you return an item, shipping cost is NOT refunded.

To begin processing any type of return, please contact us at supay.life@gmail.com and provide your name, the order number, and the reason for returning the product.

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